Privacy Policy
Last updated: April 2026
1. Who We Are
Kingsbrook Carpet Cleaning is a sole trader business operated by Wayne Tokely, based in Aylesbury, Buckinghamshire, United Kingdom. When we refer to "we", "us", or "our" in this policy, we mean Kingsbrook Carpet Cleaning.
2. Information We Collect
We may collect the following personal information:
- Your name, email address, and phone number when you contact us or request a quote
- Your address or postcode when you book a cleaning service
- Details of the service you have requested
- Any additional information you provide in your message to us
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiry or quote request
- Provide the cleaning service you have booked
- Contact you about your booking or follow up on our service
- Improve our services based on feedback
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage and Security
Your data is stored securely and accessed only by Wayne Tokely for the purposes outlined above. We take reasonable steps to protect your information from unauthorised access, loss, or misuse.
5. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict the processing of your data
To exercise any of these rights, please contact us at wayne.tokely@googlemail.com.
6. Cookies
This website may use essential cookies to ensure it functions correctly. We do not use third-party tracking cookies for advertising purposes.
7. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: wayne.tokely@googlemail.com
- Phone: 07817 334559